Frequently Asked Questions

Order

Almost instantly as soon as the payment is processed successful. The Product Key along with other details and official download link will be emailed over. For some reason if your order is delayed, please contact us
Your system will run fully operational and will have complete access to any updates as and when they are released​
We work directly with legit distributors, VAR’s and Brands to purchase these licenses in large volumes, which fetches us the lowest rate possible. Because we save on costs, we want to ensure our valued customers save too. We also have minimal overheads such as no storefront, operation costs etc.
OEM and Retail Product software licenses are designed to install and activate on one computer only, unless specified otherwise​
All our products are 100% genuine licenses and purchased from official registered Distributors and VAR’s ​
It is very unlikely that the License won’t work, but in the event a license key isn’t working, we will issue another license immediately. To ensure top notch quality the key is first activated with the Brand and then shared with you – there is no chance of it not working. This is full proof activation process which doesn’t fail. So be rest assured the key provided will work 100%
A digital download is an electronically delivered product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is not included in your purchase. The software install program is downloaded through cloud-based storage.

Payment

We use SSL grade level Payment Gateways that will be allow you to make secure payments via Credit/Debit card, Leading Wallet’s and UPI’s wherever possible
Yes, we do have a reseller program for our business clients. Please reach out to us here contact@heywishlist.com and we will have someone connect with you to take this further

Support

Yes, we do. Just WhatsApp us on +971524818939 and someone from our team will be there to assist you
Yes, on our customers request we can provide remote support via tools like TeamViewer and Anydesk

We always recommend checking your system before downloading the 32 or 64Bit file. You can generally find this out by following these simple steps

For windows vista, 7 or 8:

Choose Start > Control Panel

If the Control Panel is in a category view, then click System And Maintenance. On the next screen, click System

Look for 32-bit Operating System or 64-bit Operating System next to System Type

For windows 10 OS:

Select the Start button > Settings > System > About

Under Device specifications > System type, see if you’re running a 32-bit or 64-bit version of Windows

Our licenses always download the latest available edition with all the latest updates​
Large-volume purchases can be arranged by contacting us directly, via email contact@heywishlist.com, live chat, or WhatsApp. We’ll send you a comprehensive quotation with details of the product of your interest​

Please contact us for more information.